From Transaction to Transformation We’re With You All the Way

Sales-to-Service Integration

Efficient after-sales management ensures strong customer relationships by aligning service operations with sales and support teams through a unified platform. Seamless communication between departments leads to faster resolution times, consistent customer experiences, and improved loyalty.

Where Service Meets Satisfaction

The Real Value Begins After the Sale

Customer satisfaction doesn’t end with a sale—it starts there. A responsive, organized after-sales service system shows your commitment to long-term value, not just transactions. With our integrated service tools, you can:

Track service requests with ease

Automate follow-ups and maintenance schedules

Collect valuable feedback to improve products and services

Reduce response times and improve first-time resolution

Features That Empower Your Success

Centralized Service Dashboard

Access all service requests, status updates, and history in one place—empowering your support team with the information they need.

Intelligent Ticketing System

Automatically assign and prioritize service tickets to reduce delays and improve efficiency.

Customer Communication Tools

Keep customers informed with real-time updates through SMS, email, or in-app notifications.

Service History & Asset Tracking

Maintain a detailed record of product issues, service visits, warranty claims, and replacements.

SLA Management

Define and track service level agreements to ensure commitments are met on time.

Mobile-Friendly Support

Enable your service team to access and update service information on the go via mobile devices.

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Contact Us

B-297, Mellcon Engineers Pvt. Ltd., Okhla Industrial Area Phase-1, New Delhi-110020, INDIA
Ph. no. : 9582098984
Email(s): sales12@tendernews.com